Ship Payback — Privacy & Terms

Effective: 2026

What we handle

To perform a parcel audit you provide us your UPS/FedEx billing data (and, if you grant it, read-only carrier portal or tracking access). We use that data only to identify recoverable billing errors and file refunds on your behalf. We do not sell it.

Access & security

Carrier access is read-only, least-privilege, and stored as secrets. Access is revoked when the engagement ends. Every claim action is logged with an audit trail.

No data marketing

This site does not run ad trackers. We do not use your carrier data for marketing.

Contingency terms

We work on a contingency basis: no upfront fee, and we are compensated as a percentage of refunds actually recovered, per the engagement agreement.

Contact

Email [email protected] to revoke access, request deletion, or unsubscribe.

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